Terms & Conditions of Service

1. Scope & Nature of Services

DieFuture Apartments assists international students, exchange scholars, and young working professionals in searching, identifying, and applying for rental accommodations (WG shared rooms, private studio apartments, and student housing) across major university cities in the Federal Republic of Germany (including Berlin, Munich, Frankfurt, Hamburg, Cologne, Aachen, Stuttgart, and Düsseldorf).

Our services include:

• Curating matching listings that fit your specified budget, timeline, and city preferences.
• Preparing professional German application dossiers (including German Anschreiben / motivational cover letters tailored for German landlords and WG flatmates).
• Rapid, multi-portal application dispatch across 10+ German housing platforms (WG-Gesucht, ImmobilienScout24, Immowelt, Kleinanzeigen, HousingAnywhere, Wunderflats, Spotahome, and partner landlord networks).
• Coordinating and scheduling virtual or in-person apartment viewings (*Besichtigungen*).
• Verifying that room offers permit mandatory official City Registration (Anmeldung / Wohnungsgeberbestätigung).
• Providing anti-scam contract checks and Kaution escrow advisory.

2. Service Assistance Packages & Variable Lead Fees

We provide accommodation search services under two distinct pricing models: (a) Fixed-Rate Assistance Packages and (b) Direct Verified Room Leads with Variable Fees.

2.1 Flat-Rate Assistance Packages

For seekers requiring end-to-end application management, profile crafting, and automated portal outreach across 10+ German housing platforms:

2.2 Direct Room Leads & Variable Fee Model

For seekers who do not require a comprehensive multi-portal package but wish to access individual, pre-vetted room listings or direct landlord connections, DieFuture Apartments provides individual verified leads under a Variable Fee Model:

• Nature of the Lead: A "Lead" consists of a verified, currently vacant accommodation opportunity (WG shared flat, studio, or student apartment) that is confirmed to be Anmeldung-eligible with direct landlord/flatmate contact coordinates or pre-arranged viewing access.
• Variable Fee Calculation: The fee charged for each lead is variable and calculated based on objective market parameters:
  • The target German city and housing market competitiveness (e.g., Munich, Berlin, Frankfurt vs. smaller university towns).
  • Accommodation category (single WG room, private studio apartment, or 2-room flat).
  • Immediacy of move-in date and seasonal demand cycles (e.g., September/October Wintersemester rush).
  • Bespoke landlord requirements and degree of direct intermediary negotiation required.
• Mutual Agreement Prior to Payment: The exact variable fee payable for any specific lead is explicitly communicated in writing to the seeker (via WhatsApp or email) and must be approved by the seeker prior to lead release or payment collection.
• Lead Verification Standard: Every lead provided under this model undergoes primary screening to ensure the listing is genuine, active, scam-free, and legally compliant with German tenancy registration laws.

3. Client Responsibilities & Accurate Information

To enable prompt application dispatch and avoid landlord rejections, the student agrees to:

• Provide accurate, genuine personal details, educational enrollment proof (University admission letter / Immatrikulationsbescheinigung), and financial capability proof (Blocked Account / Sperrkonto confirmation or financial declaration).
• Promptly notify DieFuture of any changes in target move-in dates, budget ranges, or city preferences.
• Respond in a timely manner (within 12 hours) when our team forwards viewing interview slots or landlord invitations.
• Maintain respectful communication with potential German landlords and flatmates during interviews and viewings.

4. Payments, Invoicing & Taxes

• All package fees and variable lead fees are charged in Indian Rupees (INR) and are inclusive of all applicable statutory Indian taxes (GST).
• Payments are processed securely through recognized payment gateways (including Razorpay, UPI, and net banking) or direct bank transfer to Stayforall Plus Services Private Limited.
• For variable lead fees, payment is due upon mutual agreement before the lead contact credentials and landlord introduction are dispatched to the seeker.
• Upon successful payment, an official digital confirmation and receipt with a unique Tracking Reference Code (e.g., DF-XXXX) is issued to the student.

5. Money-Back Guarantee & Refund Policy

Our refund policies are governed as follows:

• Guaranteed Hunter Package (₹17,999): If DieFuture is unable to secure an eligible room offer matching your agreed criteria and move-in timeline across 10+ platforms within your search window, you receive an immediate 100% full refund of the package fee.
• Variable Lead-Based Fees: If a paid lead is demonstrated to be invalid, unreachable, already rented prior to lead delivery, or objectively divergent from the agreed criteria through no fault of the seeker, DieFuture will either:
  • Provide a verified replacement lead of equivalent quality at no extra charge within 48 hours; OR
  • Issue a 100% refund of the variable lead fee collected for that specific lead.
• Cancellation Before Outreach: If you request cancellation within 24 hours of payment and before our team has begun dossier drafting, lead sourcing, or application dispatch, a full refund will be processed (minus any direct gateway transaction processing costs).
• For full terms, please refer to our dedicated Refund & Cancellation Policy.

6. Limitation of Liability

While DieFuture Apartments exerts maximum professional diligence to identify legitimate listings and protect students from rental scams, the Company is an advisory and application assistance intermediary. Stayforall Plus Services Private Limited is not a German real estate broker (Makler) or landlord. Final tenancy approval rests solely with the individual German landlord or WG flatmates. We are not liable for subsequent lease disputes, landlord non-performance, or tenant conduct once a tenancy agreement has been executed.

7. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the substantive laws of India. Any legal dispute, controversy, or claim arising out of or relating to this agreement shall be subject to the exclusive jurisdiction of the competent courts in Ernakulam, Kerala, India.

8. Corporate & Statutory Contact