FULFILLMENT & DELIVERY POLICY

Shipping & Service Delivery Policy

Operating Entity: Stayforall Plus Services Private Limited · Brand: DieFuture Apartments · Effective Date: May 1, 2026
Digital Service Fulfillment: DieFuture Apartments provides accommodation search assistance, application dispatch, and German relocation advisory services. All deliverables, room lead allocations, application dossiers, and viewing appointments are fulfilled digitally and electronically. We do not dispatch physical cargo or parcels.

1. Mode of Service Delivery

Upon booking any service package or reserving a direct room lead on diefuture.com, all deliverables are fulfilled through the following digital channels:

  • Official WhatsApp Relocation Desk: Instant 1-on-1 coordination via our verified WhatsApp concierge line (+91 95679 41647).
  • Direct Email Dispatch: Customized German application dossiers (Anschreiben, profile audits, landlord invitations) are delivered directly to the client's registered email address.
  • Digital Booking Receipts: Instant confirmation containing your unique Reference Code (e.g., DF-ROOM-XXXX) is generated immediately upon successful payment.

2. Service Delivery Timelines & SLAs

We adhere to strict fulfillment timelines to ensure students meet their German relocation deadlines:

Service / Package Delivery Timeline Deliverables Included
Direct Room Lead Allocation Instant to 2 Hours Room specifications, video/photo dossier, landlord viewing coordination, and concierge handover on WhatsApp.
Starter Room Search (₹8,999) Within 24 to 48 Hours German cover letter (*Anschreiben*), WG-Gesucht profile audit, Schufa guide, and daily listing alert feed.
Guaranteed Hunter (₹17,999) Within 24 Hours (Search active for 30–60 days) Immediate campaign launch across 10+ German housing portals with 60-second dispatch alerts and viewing scheduling.
24/7 VIP Concierge (₹26,999) Within 12 Hours Priority white-glove onboarding, dedicated bilingual German speaker for landlord phone calls, and contract review.

3. Shipping Charges

Since all services offered by Stayforall Plus Services Private Limited are purely digital relocation advisory and accommodation search services, there are ZERO shipping charges or freight fees applicable.

4. Confirmation & Order Tracking

  • Immediately upon completing your payment via Razorpay, a digital confirmation screen with your payment transaction ID and booking reference is displayed.
  • An automated confirmation receipt is sent to your registered email address and WhatsApp number.
  • Clients can check the status of their accommodation search at any time by messaging our concierge desk with their Reference Code.

5. Non-Delivery or Delayed Fulfillment

If you have completed payment and have not received your digital booking confirmation or initial dossier contact within 24 hours, please contact our support team immediately:

6. Registered Corporate Address

Operating Entity: Stayforall Plus Services Private Limited

Service Division: DieFuture Apartments

Registered Corporate Address:
BUILDING NO. 1/185J, SECOND FLOOR, PUTHUVANA,
THOTTUMUGHAM, ELOOKKARA, Thottakkattukara,
Aluva, Ernakulam, Kerala, India - 683108

Customer Helpline: +91 95679 41647 / +91 80751 58707